Rafting the White Salmon River
Seattle, WA · Open to Senior Director & VP roles

Enterprise healthcare sales Monday to Friday. Class IV whitewater on the weekend.

I'm Dylan Shepard. Fourteen years building C-suite relationships inside healthcare provider organizations, and most weekends in season, a raft guide on the White Salmon River. Both jobs come down to the same thing: people decide fast whether they trust you.

01

About

The short version.

I've spent most of my career at one company — Eight Eleven Group / Medasource — growing from account executive to Senior Director of Enterprise Sales & Growth Strategy. That longevity is the point: accounts I opened a decade ago are still growing, because the relationships underneath them were built to last.

In 2025 I took that experience somewhere very different. Query Health was an early-stage company with three founders, a product, and nobody selling it but the founders themselves. One of them — and the entire development team — sat in Spain. I joined as fractional VP of Sales to build the commercial side from nothing, part-time, alongside my day job. ICP, segmentation and sales motion first, then the playbook, built with their Chief Product Officer.

That playbook landed the company's first design partner and two beta customers. A real part of the job was working across nine hours of time difference — getting a product team in Spain and US healthcare buyers pointed at the same thing, when neither side could wait on the other. What we learned from those accounts went back into targeting and messaging, so the pipeline got built on evidence instead of guesses. I left them a future-state sales org — headcount, ramp model, quota capacity — and the metrics to run it against.

Day to day the work is consultative and cross-functional — discovery, solution design with internal SMEs, contract negotiation, and Salesforce-based forecasting across IT, revenue cycle, research, and clinical service lines. I've launched new practice areas from scratch and led the largest EMR implementation in company history. MBA from the University of Washington, B.S. in Sales from Ball State.

The other half of the year I'm on the water. Guiding has made me better at the day job than any training I've taken — it's the same skill, compressed: read the situation, make the call, and get people to follow it before they've had time to decide whether they trust you.

02

The day job

Enterprise and strategic accounts across healthcare providers, pharma, and life sciences.

14 yrs
Healthcare enterprise sales
$12M
Revenue driven in current portfolio
128%
Of plan, 2024
88%
Improvement in client retention
2024 — Present

Closed two strategic national provider accounts

Led solution design, C-suite and VP stakeholder engagement, and contract negotiations through to signature — while delivering 128% of plan in 2024.

C-SuiteSolution DesignNegotiation
2022 — 2023

Largest EMR implementation in company history

Coordinated C-level, VP, director, clinical leadership, and IT SMEs through vendor integration and on-time activation — while co-developing the first national sales strategy, an 18% revenue lift.

EMR / EpicCross-functionalGTM Strategy
2016 — 2018

Opened the Colorado market from zero

Launched the Western go-to-market footprint — Kaiser Permanente, CHI, UCHealth, SCL Health, Denver Health, Centura. Eight enterprise accounts, $5M+ net-new.

Market EntryEnterpriseSOWs
Across roles

Built four new revenue categories

Epic alignment services ($5M+ net-new), clinical contracting and strike support, per-device SaaS deployment, and the first M&A infrastructure engagement — each a repeatable pattern.

New Practice AreasRepeatable
03

The river

Whitewater guide, White Salmon River — Husum, Washington.

Weekends in season I guide for PDX Raft on the White Salmon, about ninety minutes east of Portland. It's a spring-fed, Class III–IV run through a basalt gorge — continuous, cold, and pushy, with Husum Falls near the end: the largest commercially run drop in the country.

A guide's actual job isn't paddling. It's taking six strangers who have never met each other, giving them a job they've never done, and building enough trust in about five minutes that they'll dig in and pull when you ask — while the noise makes it hard to hear you and the consequences are real. You don't get a second briefing.

I started guiding because I wanted a weekend that had nothing to do with a laptop. I kept at it because it turns out to be the same job as the one I do Monday through Friday, with the timeline collapsed from eighteen months to eighteen seconds.

III–IV
Class of water, all season
Husum
Largest commercially run drop in the U.S.
6
Strangers per boat who have to trust you
~5 min
To earn it, before the first rapid
Come rafting with us → Half day runs Husum Falls. Use code DYLAN10 for 10% off — I handle the bookings, so it'll be waiting for you.
04

Experience

Full history, or grab the PDF résumé.

Query Health

Fractional · concurrent with Medasource · Jan 2025 — Dec 2025
2025

VP of Sales (Fractional)

  • Defined the company's first go-to-market strategy — ICP, segmentation, and sales motion — moving it off founder-led selling.
  • Built the sales playbook with the Chief Product Officer and closed the first design partner and two beta customers.
  • Designed the future-state sales org — headcount, ramp model, quota capacity — and the GTM metrics to run it.

Eight Eleven Group  ·  Medasource

Seattle / West Coast · 2012 — Present
2024 — Present

Senior Director, Enterprise Sales & Growth Strategy

  • Led an 8-person team of senior enterprise reps, delivering $12M in revenue at 128% of plan.
  • Closed two strategic national provider accounts.
  • Launched a scalable clinical contracting model and strike support services, creating a net-new practice area.
  • Coached and onboarded six emerging reps to consistent net-positive revenue contribution.
  • Deployed Highspot as the company's first sales enablement platform.
2022 — 2023

Director, Enterprise Sales & Growth Strategy

  • Generated $15M+ leading high-value enterprise engagements across provider and pharma accounts.
  • Drove the largest EMR implementation and activation in company history.
  • Co-developed the first national sales strategy with marketing — an 18% revenue lift.
  • Built retention playbooks and renewal frameworks, contributing to an 88% improvement in enterprise retention.
  • Launched a per-device SaaS deployment and the company's first M&A infrastructure engagement.
2019 — 2021

Manager, Enterprise Sales & Growth Strategy

  • Generated $10M+ leading full-cycle enterprise sales across healthcare and life sciences.
  • Launched Epic alignment services, securing the first alignment contract and $5M+ net-new revenue.
  • Designed a pandemic continuity strategy that held contractor utilization by securing "vital workforce" designation from hospital systems.
  • Established partnerships with Genentech and Gilead Sciences, opening pharmaceutical accounts.
2016 — 2018

Enterprise Sales Manager

  • Launched the Colorado go-to-market footprint across Kaiser Permanente, CHI, UC Children's, SCL Health, UCHealth, Denver Health, and Centura.
  • Built and managed 8 enterprise accounts, delivering 8 custom SOWs and $5M+ in net-new revenue.
2015

Senior Account Executive

  • Closed the company's largest project to date, delivering $2M in profit.
  • Built specialized service portfolios — Training Readiness, Technical Dress Rehearsal, EMR go-live.
  • Mentored 10 junior sales colleagues, accelerating ramp time.
2013 — 2014

Account Executive

  • First employee to surpass $1M in revenue in a single month.
  • Acquired Indiana University Health, the largest health system in Indiana, as a flagship client.
  • Sold and led implementation of the company's first Community Connect program.

Master of Business Administration

University of Washington — Seattle, WA

B.S., Sales

Ball State University — Muncie, IN

Let's talk

Open to Senior Director and VP roles in healthcare sales and enterprise accounts. Also happy to talk about the river.

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